Delete your Stride account

Last updated: June 2026

You can delete your Stride account and the data tied to it at any time. Stride is a ridesharing app that connects drivers and passengers across Greece. This page explains the two ways to request deletion and what happens after.

1. Delete from inside the app

This is the fastest way. If you still have Stride installed:

1. Open the Stride app.
2. Go to Profile → Account settings → Delete account.
3. Swipe to confirm.

The request is processed straight away. You will be signed out and your account is queued for deletion.

2. Delete by email (no app needed)

If you have already uninstalled Stride, email us and we will delete the account for you.

• Send a message to support@stride.gr and include the phone number you signed up with.
• Use the subject line «Account deletion request» so we can route it quickly.
• We confirm receipt within 3 working days and complete the deletion within 30 days, in line with GDPR.

3. What gets deleted

We delete or anonymise everything that identifies you as a Stride user: your profile, photos, and vehicles. Some data is kept anonymised or retained for legal reasons (for example, ride history, chat messages, reviews you received from other users, accounting records, and anti-fraud signals).

The full retention rules, the categories of data we hold, and how long each is kept after deletion are documented in our Privacy Policy:

Read section 7 — Data Retention in the Privacy Policy →

4. Contact

Questions about deletion or anything else related to your data, write to support@stride.gr.